Resume / CV

COPYWRITER / TECHNICAL WRITER / INSTRUCTOR

Dynamic writer with proven skills creates documents in clear and concise English.

Transforms technical information into well-structured documentation.

Produces marketing communications that motivate readers to action.

Edits graphics and creates attractive layouts in all formats.

Makes difficult material painless and easy to remember.


User ManualsInstallation GuidesHelp Files
API GuidesWhite PapersTechnical Briefs
PresentationsBrochuresData Sheets
ArticlesNewslettersWeb Copy
Graphic AppsServer ManagementLinux Apps

For a select portfolio of writing samples,
see https://johnlittle.us/sample-portfolio/


PROFESSIONAL EXPERIENCE

Freelance Technical Writer and Copywriter — Indianapolis, Jerusalem and Taipei, 2005-present
Provided freelance copywriting and technical writing services directly, and through EditFast, TEKsystems and SmartIT. Previous projects include white papers, business plans, non-profit marketing campaigns, database driven web sites and blogs, manuscript editing for fiction and non-fiction, and technical consulting.

Instructor, Advanced Conversational English – Taipei, 2010-2018
Chinese Culture University and FNL

Websites

  • johnlittle.us — freelance copywriting and technical writing services.
  • thewritegroup.com — hosting and managing 12 websites on two servers

Past Experience

Department of Child Services, Technical Writer — Indianapolis, 2008-2009 (contractor)
Produced user and administrator documentation for custom software application for the State of Indiana.

Vsus Technologies, Technical Writer and Copywriter — Jerusalem, 2003-2005
Created Help Center, all user guides and provided interface text for SAFe-mail.net application. Produced marketing materials such as press releases, customer presentations, web copy, technical reports, competitive product analyses. Developed new product marketing initiatives.

Olive Software, Technical Writer — Kfar Saba, 2002-2003
Produced online help, interface text, press releases, sales letters, presentations. Helped company president draft and edit official correspondence.

Banter (now iPhrase, IBM), Technical Writer — Jerusalem, 1999-2001
Created and maintained documentation for customer relationship management software. Created API guides, installation guides, and user manuals. Developed style guides for writing team, QA department, and programmers. Played role in helping Banter acquire their largest client.

New Dimension Software (now BMC), Technical Writer — Tel Aviv, 1998-1999
Maintained OS/390 API guide. Edited installation guides and user manuals.

Freelance, Web Designer — Jerusalem, 1997-1998
Created and maintained websites for private individuals and The Jerusalem Zoo.

Marathon Investments, Financial Advisor and Copywriter — Jerusalem, 1994-1997
Wrote and edited two newsletters: The Marathon Investment Letter and The Marathon Portfolio. Managed small mutual fund specializing in emerging market equities.


Digging Even Deeper…

Transition to Israel, Hebrew language studies — Jerusalem, 1992-1994

TFN, B2B Sales (computer networks) — Indianapolis, 1989-1991

Indiana University, Computer Consultant — Indianapolis, 1987-1989


EDUCATION, PROFESSIONAL ACCOMPLISHMENTS and PUBLICATIONS

Masters of Business Administration, Butler University — Indianapolis, 1991

Bachelor of Arts, Indiana University — Indianapolis, 1989

Dale Carnegie Sales Advantage, Dale Carnegie & Associates, Inc. — Indianapolis, Fall 1990

Sales Award, TFN, sales growth award — Indianapolis, Dec. 1990

Published articles on investment strategy for The Jerusalem Post — Jerusalem, 1996-1997

Previous Proficiency — Intel 8080/85 Machine Code, Pascal, BASIC, Visual Basic, VAX/PDP Command, C++, Advanced WordPress, HTML, Linux, Web Server and DNS Management


SELECTED ENDORSEMENTS

John gives 110% to every project and is a great team player. We miss his skill and professionalism. When a project needs to be done quickly and accurately, John has been there for us.
Adina Taragin, Technical Communications, iPhrase (IBM)

John is a highly talented and highly skilled professional. I believe that few people have John’s combination of business knowledge, computer skills, and writing ability.
Daniel Zahavi Asa, President, ZahaviNet